Multichannel Order Management System Features for eComm

Required Features of Multichannel Order Management System for eComm Business!

The rapid growth of your business can be challenging because growth comes with challenges. Attaining a suitable support system in place can make eCommerce operations more manageable than ever. Multi-channel order management is one of the requisite support systems that can help your babu business flourish in the highly competitive online business world.

This support system is how retailers keep all of their orders and inventory control from multiple eCommerce channels under one panel. Multi-channel order management solution helps streamline ordering, fulfillment, shipping, pricing, warehouse management, and many other processes across eCommerce channels. It would be a real pain to keep track of online orders and inventory from each marketplace separately without a multi-channel order management system, especially when there are so many selling platforms available. However, there is various multi-channel order management software available there, but you need to select a robust one to maintain the accuracy of your eCommerce business. This blog is based on the information you need regarding the required features of MOM. Before acquiring one, let’s find out what features you need to look out for in a multi-channel order management system.

Obligatory Features of Multichannel Order Management System

Selling your products on various eCommerce platforms is imperative to earning desired profits. But along with multi-channel selling, your business requires an advanced multi-channel order management system with enormous features. Let’s find out what are those key features that should be there in a multi-channel order management system.

Hassle-Free Integration with Multichannel

Every multi-channel management system should connect to all the eCommerce websites on which you are selling your products. Seamless integration ensures a seamless workflow of eCommerce business. It helps you manage the order from every channel in one panel. It can help in enhancing the workflow of order processing. Individually handling the orders of each website is time-consuming and can include several errors. But taking the help of an incredible multi-channel order management system can provide you the compelling facility of managing the orders from several websites in one place. It streamlines the checkout process for customers as well.

Impeccable Inventory Management

Poor inventory management can abrupt your online sales pattern across multiple eCommerce platforms. It is one of the compelling challenges of the order management process. It could be problematic for you to manage and forecast the inventories of various platforms single-handedly. There are chances you may experience the situation of overstocking and out-of-stock products. You may run out of stock when you need it the most. It can affect the trust of your customers and ultimately affect your sales. Your inventory should always be up to date to never miss a chance to provide a tremendous shopping experience to your customers. In this manner, you can take the help of a multi-channel order management system. Some software, such as eVanik, works as a multi-channel order management system and automates the entire process of managing your inventory in an impeccable manner.

Automated Order Fulfillment Option

Delivering orders to your valuable customer should be the fastest and most error-free process, and it requires an automated order fulfillment option for that. A multi-channel order management system should be able to automate order fulfillment based on the workflow of your eCommerce business. For instance, it should be able to automatically process the fulfillment process right after a customer places an order. Multi-channel order management software such eVanik can help you with efficient order fulfillment.

Easy Integration with Multi-Channels

East integration is an essential feature of any multi-channel order management system for eCommerce. As a seller, you will definitely sell your products on multiple marketplaces to let your business survive. So it is essential that your Mom can get integrate with all the eCommerce channels you are associated with. Integration can help you gather the essential information and data from all your selling channels. You can effortlessly manage your multiple orders, inventories, payments, shipping, ad returns through an integrated order management system. Software like eVanik provides you with this excellent facility of integration with multi-channels.

Minimizes the Risk of Human Errors

In the process of managing the orders, you may experience some problems that may appear due to human errors. If you are still managing your orders manually, you may experience several errors in managing your orders and inventories. Errors may occur in the process of order picking, packaging, and shipping as well. Thus, a multi-channel order management system should have an advanced automation feature that can automate your entire system and minimize the risk of human errors. The automated system eradicates the manual work and manages the orders and other aspects of online business. In this way, it can help you never dissatisfy your customers as well.

Automation in Workflow

Automation is changing the world frequently. No work in the eCommerce business can get done without the help of automation. It is a crucial requirement of any multi-channel order management system. It should be able to automate the workflow of your eCommerce business efficiently. It takes over the time-consuming operations of online business and allows you to focus more on those aspects that need a human touch. You can effectively manage the workflow automation on your various eCommerce platforms to build a seamless omnichannel customer experience. The enormous integration of workflow automation in your order management software diminishes errors and accelerates order processing. It assures speedy order fulfillment with accuracy to your valuable customers.

Conclusion

Thus, now you get to understand what are the required essential features for the multi-channel order management system. It must have the above features because there is no use for a multi-channel order management system for your eCommerce business without them. Advanced Mom software is the need for a modern-era eCommerce business. It can help you provide your customers with the fastest, most customized, and error-free online shopping experience. As an online seller, you constantly need to focus on the speedy delivery of products to the preferred locations of your customers. You need an advanced multi-channel order management system to execute this entire process effectively. This type of software must have step-by-step integration ability with multiple selling channels. In this modern tech-friendly industry, you need to manage your orders robustly to fulfill your customer’s requirements as fast as possible. The incredible features of a multi-channel order management system can let you survive in this competitive market. With the help of this compelling software, you can be able to provide an outstanding shopping experience to your customers. Ultimately, it helps add more value and profit to your eCommerce business. Hence, you can take the help of eCommerce order management software such as eVanik to add more profits to your business.

Considerable Elements of Multiple Warehouse Management System!

Considerable Elements of Multiple Warehouse Management System!

The eCommerce industry is evolving immensely, but some aspects of this business have not yet changed, and one of them is inventory. As a modern-era seller, you may find it challenging to manage the inventory, but sellers have been dealing with this since the origin of this enormous business. If we talk about the global eCommerce sales, it was around 4.9 trillion USD and is expected to reach 6.6 trillion by 2024. From groceries to medicines, everything is sold online today. Customers are also learning t buy various products online; they expect variety, good products, and quality service.

The market demand is growing exponentially, and that is why you need to establish new marketing and sales channels. Competition is exceptionally high, and you can’t afford to lose a single customer. To let your business survive in this competitive world, you need to make a robust presence in the eCommerce market. To initiate that successfully you need to set up multiple warehouses. It can accelerate the order processing and help you in generating more profits. This blog has mentioned some of the considerable elements that you need to keep in mind while selecting a multiple warehouse management system.

Substantial Factors of Multiple Warehouse Management System

If you are going to opt for multiple warehouse management, you will undeniably require a warehouse management system that helps you automate the several essential aspects of WMS. However, before selecting one for you, it is vital to consider some of the compelling factors about this system.

Centralization of WMS

Centralization is one of the most important factors of multiple warehouse management. It effectively automates the inventory flow across various warehouses and enables you to manage the orders of multiple eCommerce channels with superb efficiency. That is why a multi-warehouse management system should have the exceptional feature of centralization that can manage your inventory in a well-organized manner. It can save you from excessive and out-of-stock situations. The centralized control can allow you to route your stocks from overstocked to stock-out locations. It ensures minimum delays in orders and cancellations because of the tremendous operational efficiency.

Real-Time Updates

To keep yourself updated on all the happenings of the warehouse network, you need real-time updates. Specifically, you need this update to manage your inventories across multiple warehouses. It will help if you keep a vulture eye on which product categories are in stock and what are not. This practice is required essentially during the festival season. Real-time updates can enable you to generate customizable reports to analyze the status of your inventory stocked at various warehouse locations. A multi-warehouse management system can help you to achieve this quickly. Multichannel order management software such as eVanik can let you manage the inventories across multiple warehouses. It effectively works as a multiple warehouse management system.

Shipping integration

Shipping and logistics are part of your eCommerce business that requires a substantial operational cost. Multiple warehouse management can work effectively if your system integrates with the shipping part. In the process of doing so, you can take advantage of their existing logistic network and shipping efficiencies without over-extending your resources.
Moreover, strategic integration between warehouse and shipping sources can rapidly accelerate your order fulfillment process and reduce information duplication within the system.

Liability of Quality Control

The products you stocked up in the multiple warehouses are prone to damage, theft, and desuetude. In any circumstances, if you deliver such products to your customers, they would be forced to return the product and can even leave a negative review for you. To escape such a situation, you need to thoroughly check the quality control level of the warehouses whether they maintain the health of your inventories or not. With advanced barcode-based inventory management, this can be implemented easily in multiple warehouses and too on a minimum additional cost. In this way, you can efficiently save a lot on returns and make your customers happy and delightful.

Returns & Refund Management

Products returns and refunds are an imminent part of the eCommerce business. If it gets avoided can drastically reduce sales and impact the overall performance of your online business. To resolve this significant problem, you need a supportive hand. eCommerce order management software such as eVanik can work as a multi-warehouse inventory management system and provide a return reconciliation facility. An ideal WMS must have a systematic log facility to manage every return and refund the customers accordingly. Throughout this process, you can also be able to receive the customers’ shipping behavior insights that can help you in eradicating the returns in the future.

Apart from these crucial factors here, we have mentioned several quick points that can easily make you understand what you should consider while choosing a multiple warehouse management system.

  • It should provide real-time insight into your inventory and product availability.
    Should be able to manage and monitor the eCommerce order fulfillment process, from the manufacturers to the distribution center.
  • It should be able to forecast the inventory and send alert notifications in case of Oos(Out-of-stock).
  • It should have streamlined the eCommerce fulfillment process and made your eCommerce operations more effective and effortless.
  • WMS must have the integration ability with your internal system.

Based on these practical elements, you can choose any multiple warehouse management software. Warehouse management software must have the above facility because these are essential for the success of your online business.

Conclusion

In the end, it has been clear that you should excellently manage your multiple warehouse network by considering the above factors before selecting any multiple warehouse inventory management software. Via intelligent automation, notification, and integration, you can use such software to scale up your eCommerce business as well as consistently satisfy your customers. If your goal is business expansion, you must go ahead with the multiple warehouse management system. It can help you appropriately manage the overall business but also helps you in increasing your customer base. All these factors ultimately will help you in generating significant revenue. eCommerce order management software such as eVanik can skillfully provide you the multiple warehouse management facility. It can let your business grow in many terms and automates almost every aspect of your online business.

Key Factors to Intensify Your Multi-channel Sales Strategy!

Key Factors to Intensify Your Multi-channel Sales Strategy!

The eCommerce industry is open to selling diversified products, and automatically it helps upsurge the sales drastically. The extensive growth of the eCommerce industry with a solid customer base provides sellers an immense opportunity to expand their sales. The primary key factor to increasing online sales depends on product quality, presentation of the products, and campaigns. Advertising and campaigns are compelling ways to intensify sales on various eCommerce channels.

Undeniably, you are on this platform to attain good revenue by selling products of your choice. So you need to focus more on the factors that can intensify your multi-channel sales strategy in many ways. You need to apply some advanced techniques that can attract more eyes and eventually help in upsurging your sales. To ensure a good amount of sales conversion, you need to execute the order fulfillment process really well. In this manner, you can also take the help of some advanced eCommerce sellers software such as eVanik. In this blog, we have mentioned some of the essential factors that can help you intensify your multi-channel sales strategy.

These Factors can Help You Intensify Multi-Channel Sales Strategy.

It will be difficult for you to survive in this industry by selling your products on one particular eCommerce channel as a seller. That is why it is important to use the multi-selling strategy. However, it is not that easy to earn the expected profit via the multi-channel sales strategy. You need to pay more attention to all the critical factors that can help you increase sales.

Measure the Performance of eCommerce Platform

In this factor, you need to deal with eCommerce channel-wise sales in an excellent way to manage the sales metrics more effectively. In terms of sales management, you must look into the data collection and understand the strategy that works to upsurge the sales in the eCommerce marketplaces in a gigantic manner. Several deals that you need to be compared with other sales are generated several orders, generated revenue, and customer base. These factors can quickly help you measure the sales performance of multi-channel eCommerce websites. It is one of the tremendous ways to select the best channels for your online business.

Try to Minimize the Cart Abandonment Rate

Once you get to resolve the cart abandonment rate is an extensive way you will be able to accelerate the sales on various eCommerce platforms. However, cart abandonment is a serious problem that every seller faces these days. But you need not get upset about it as it can be the choice of your customer due to several reasons. All you can do is try to reverse the cart abandonment rate into the sales conversion by sending a notification about it to your customers. You can even offer them an excellent deal to get convinced to complete the purchase. Apart from this, you can even generate a pop-up message requesting your customers to complete the purchase. These tactics can help minimize the cart abandonment rate and automatically increase your sales revenue.

Monitor the Customers' Experience

To intensify your multi-channel sales strategy, you need to monitor the overall shopping experience of your customers effectively. Not just on one platform, but you need to monitor the customers' experience on multiple platforms. For example, if you are selling your products on Amazon and Myntra, do not just monitor the customers' experience on Amazon only but the Myntras'. This tactic can quickly help you understand your customers' demands and shopping behavior. Based on that, you can efficiently sell your products according to their shopping behavior, and it will help you attract more customers. In the end, more customers lead to more sales.

Multi-channel Inventory Management

Inventories are the most crucial factor in an eCommerce business. Agile inventory management can lead you toward a successful online business. However, it can be challenging to manage the multi-channel sales inventory. But without enforcing that, you can not be able to intensify your multi-channel sales strategy. That is why you need to take the help of an advanced eCommerce inventory management software. It can help you in managing your inventories across multiple channels. It will keep you updated on what product is available and what is not all over the eCommerce website. It will never let you face the situation of stock unavailability and thus helps in intensifying the multi-channel sales strategy.

Multi-Channel Data Centralization

One of the essential factors is that managing the data through a single panel is way more accessible than managing the multiple dashboards for multiple eCommerce platforms. Individually logging into various platforms and managing their data could be a frustrating task. But with the help of centralized data software, you can easily monitor the multi-channel data in a single panel. It will save your time and energy and let you focus more on your business strategy. Through a multi-channel data centralization facility, you will be able to manage the multi-channel inventory under one roof. Data centralization can help you make decisions based on real-time data information. In this way, it can also let you intensify the multi-sales strategy.

It is also vital to choose the right eCommerce platforms to execute the multi-channel sales strategy robustly in this varied process. There are many eCommerce websites available today, and you simply can not sell your products on every eCommerce channel; that's why it is crucial to choose the right ones. However, Amazon, Flipkart, Myntra, Ajio, and Meesho are some of the best options for selling your products. You can effectively sell your products on these platforms without any hassle, and in return, it can provide you with decent revenue.

Conclusion

Multi-channel sales strategy works when you have those techniques that can help you manage sales across multiple eCommerce platforms. However, for the success of this process, you can take the help of eCommerce seller software such as eVanik. It can help you in executing the multi-channel sales strategies successfully. Managing the data of multiple eCommerce platforms can enable you to implement various sales strategies. By using them technically, you will be able to generate handsome revenue from every channel. However, it is not an easy task to attain that, but a little push and good management can help you reach your goal.

Enormous Ways to Choose the Best Oder Management Software!

Enormous Ways to Choose the Best Oder Management Software!

In the eCommerce industry order management system is essential for sellers to manage their orders expertly. One of the essential eCommerce business processes effectively helps in order fulfillment. It automates and streamlines the overall online order management process for you. Best order management software provides accurate inventory data in real-time and saves you from the horrific situation of Oos (Out of stock). OMS is vital to get a comprehensive database of your customers, including a detailed record of their returns and refunds.

The order management system productively keeps track of all your online orders and manages the inventory accordingly. Although if you are not using a compelling order management software, you may experience significant errors in the process of order fulfillment. Executing this process manually can lead you to the level of delivering disappointment to your valuable customers. Customers' expectations are pretty high, and they can't accept any errors from your end. To ensure that you select a robust order management software such as eVanik, never disappoint them in that terms. However, in this particular blog, we have mentioned some of the enormous ways to select an impeccable OMS for your eCommerce business.

Considerable Ways of Selecting a Tremendous OMS

In this fast-paced eCommerce business, online order management software is designed to abruptly fulfill orders among the various eCommerce channels you are selling your products. Your online business can not sustain itself without integrated order management software in this competitive industry. It is important for you to stop your customers from thinking that your service is slow, outdated, or not up to the mark as others are. To save yourself from getting into this situation, you need to add advanced order management software to your business. It will enhance your customers' experience and prove to be a cherry on the cake. There is numerous order management software available in the market, and it could be difficult for you to identify the right one for your business. However, here we are mentioning some considerable ways that can help you select the right OMS according to the nature and requirements of your business.

Smooth Integration with Internal System

It will help if you consider an essential aspect before choosing an order management software for your online business. It must have the integration feature and should integrate with your internal system. However, some OMS can significantly integrate with your accounting, inventory, and shipping management. Easy integration assures that OMS will work efficiently and seamlessly. It also eradicates the risk of human errors and business failure. That's why you must consider this feature before subscribing to any order management software. OMS like eVanik has a specific integration feature with your internal system so that you can go for it.

Effortless Inventory Management

Inventory management is a vital part of the eCommerce business. That's why you must look for such an order management system that should have the animated feature of managing your inventories. It should have the ability to manage the multi-channel inventory under one panel. Oms should work in such a way that you never get into a situation of out of stock. It must have the feature of automatically adjusting the inventory on multiple eCommerce platforms while you sell your products. An effective order management software can minimizes the risk of customer dissatisfaction by organizing your inventory correctly.

Sturdy Shipping Management

How much time your customer will receive your product depends on the impactful shipping management. It will help if you always look forward to constructing a robust shipping management system. As soon as your order volume increases, it will get frustrating for you to handle all the shipping requirements manually. That is why you need ultimate order management software that can help reconcile the shipping issues and accelerate the order fulfillment process skillfully.

Ability to Provide MultiChannel Management

The order management system you select should have the ability to integrate all your eCommerce channels into one user interface. That will provide you with a clear insight of data and the total number of orders and reduce mistakes by providing all the vital information you require in one accessible place based on real-time data. You should always consider an order management system that provides multi eCommerce channel management facilities. Monitoring the sales orders of various eComm platforms through one panel can make your life easier and also diminish the chances of errors. eCommerce order management software such as eVanik has the ability to provide multi-channel management in one single panel. It lets you smoothly handle the operations of the eCommerce business through one window.

Upswing the Scalability

Ever since the pandemic, this glorious industry has opened the door to opportunities for sellers. However, It is not always possible to keep upgrading to the latest version of order management software. Thus, while selecting an OMS for your eCommerce business, you must consider the long-term requirements. It will help if you go with such order management software that can upswing your order volumes with time. So, an advanced order management system can help your online business get flexibility and scalability.

Return Reconciliation

Since returns and refunds have become an integral part of the online business, you must consider an order management software that contains the feature of return reconciliation. If your business faces return every day, it can be difficult for you to keep track of those returned orders and update your inventory according to that. Advanced OMS software such as eVanik provides the uttermost feature of return reconciliation.

Apart from these enormous ways, the first thing you need to do while selecting an order management software is to identify the requirements of your online business. Once you figure out which aspects of the eCommerce process your business is lacking, you can start looking for the solutions. In this manner, you will be able you select the best order management for your online business.

Conclusion

Thus, many software is available in the market for eCommerce order management. But you need to select the best one for your eCommerce business; the right order management system for you could be the one that eliminates almost every manual process and saves your precious time. First of all, you should determine which part of your business you need to automate and invest in software that can effectively fulfill your requirements. Remember that order management software is the uttermost need of today's eCommerce industry. To provide your customers with the fastest, error-free, and customized order fulfillment experience, you must have one impeccable OMS. In this manner, eCommerce order management software such as eVanik can provide you with the ultimate services and help your business snowball.

Precise Guide for Online Sellers to Sell Their Products on Myntra!

Precise Guide for Online Sellers to Sell Their Products on Myntra!

Online shopping has become one of the pleasurable and integral parts of daily activities. Most eCommerce websites have launched apps that allow customers to surf their preferred channel and buy their desired products without any hassle. They can even choose their payment mode as per their convenience. With the emerging eCommerce industry, famous brands are also moving their physical stores to online channels.

The eCommerce jungle consists of many prominent platforms, and Myntra is one of them. It is generally famous for selling apparel, beauty products, footwear, and several electronic items. Most consumers use this platform to buy a variety of clothing. This preeminent platform has a solid customer base that provides a tremendous opportunity to sellers to sell their products and generate decent revenue. You must choose this platform if you plan to sell similar products as Myntra’s existing sellers are selling. If we talk about the consumer’s vote, it is India’s most popular online shopping store. This blog has covered every required step you need to know before selling your products on Myntra. So let’s dig in and find out what are those essential steps.

Check Your Eligibility to Become a Myntra Seller

Myntra is not just everyone’s cup of tea; it doesn’t allow individual sellers to sell their products. If you don’t have your own established business, you can not be allowed to become a Myntra seller. This platform allows only legally registered companies to access the Myntra seller app. This website allows only the below-mentioned sellers to sell their products on this platform.

  • Private Limited Companies
  • Partnership Firms
  • Limited Liability partnerships
  • Sole Proprietorship Firms

    Only these four types of sellers can take advantage of this ideal eCommerce platform. However, to make this selling journey more comfortable, you can take the help of the best eCommerce management software such as eVanik OWS. It provides you with all the essential features to manage your back-office operations in order to sell your products on Myntra.

Required Legal Documents to Become a Myntra Seller

First of all, you need to legally register your business under the badge of any of the entities mentioned above. After that, you may require a few essential documents to register yourself as a Myntra seller. This eCommerce website may ask you to submit the following documents to fulfill the registration process.

  • You have to attach the registration copy of your company.
  • GST registration copy of your company.
  • PAN card issued in the name of your business.
  • Bank account details registered with your company name.
  • Authorization letter from the owner or authorized dealer of the brand. It is required only if you want to sell branded products.
  • TAN or TIN of a legally registered company.

    To accelerate the process of registration, you must keep the scanned copies of these documents. These documents can be attached easily on Myntra’s seller registration page.

Essential Steps to Start Selling on Myntra

Once you collect all the vital documents for the registration, you can proceed with the Myntra registration process to become a part of this eCommerce venture. Here are the steps you need to follow to start selling on Myntra.

  • Open Myntra’s official website and click on the “register now” option.
  • The registration application form will open on your system.
  • You need to fill out the application form with adequate details and attach the required documents.
  • Once you fill out this form, you need to verify the captcha and click on the submit button.

    After submitting the registration form, you may have to wait for some days for a response from Myntra. If your application meets all the parameters, you will receive an email from Myntra regarding further processing. When you are ready to roll, you need to add extra features to your internal system. You may require an eCommerce order management system for a seamless ordering processing of Myntra orders. Now, if we talk about the charges of Myntra, it depends on the brand and product. However, this platform doesn’t charge you any seller fees, but it does charge a flat commission of 4 to 5%. This commission is not a constant price for various reasons. For example, its charges are higher for western and ethnic apparel.

Products You Can Sell on Myntra

This leading online eCommerce website allows you to sell the following products across India.

  • Men’s, Women’s, and Kids’ apparel.
  • Home & Living products.
  • Lamp and lighting products.
  • Makeup, skincare, and hair care products.
  • Grooming products for Men.

Jewelry, watches, and infant essentials.

You can choose products from any of the above categories to sell on this enormous website.

Marvelous Benefits of Selling on Myntra

  • You must be thinking about why you need to sell on Myntra. We have mentioned some great reasons to sell your products on this platform to clear your doubts. Let’s check them out.
  • Once you become an authorized Myntra seller, you can relish the complete authority over their merchandise. You can handle orders, catalogs, inventories, and the quality of the products.
  • Unlike other big eCommerce giants, Myntra can ask for your Aadhar and PAN to keep illegal vendors out of the platform.
  • As a Myntra seller, you don’t have to spend on its online portal and other charges associated with running a retail store on this eCommerce channel.
  • You will get the opportunity to seek the assistance of fashionable innovators who can help you design your merchandise. It allows you to match your offerings according to current market trends.
  • This platform also handles social media promotion for the effective marketing of your products. As a seller, you only need to focus on managing the standards and sales of their products.
  • Last but not least, it has millions of customers all over India, which allows you to access its existing customers and expand your business.

Hence these benefits are more than enough to get associated with this most popular eCommerce platform in India.

Conclusion

Hope this ultimate guide can help you better to become a Myntra seller. Several onboard professionals on this platform work directly with sellers to introduce their brands to the online market as efficiently as possible. This authentic professional support lets you update your products and start receiving the customers’ orders. It can become much more convenient for you to deliver any product to a potential customer. However, you will be responsible for keeping up your products. Products will be picked up by Myntra’s delivery partners and get delivered to your customers’ doorstep. This platform supports cash flow and frequent payments that help flourish your business significantly and swiftly. This website processes your repayments within 1 to 2 working days. Thus, if you find it beneficial to sell your products on Myntra, you should follow all the steps regarding the registration on this website.

5 Ways to Delight Customers & Enhance Their Experience!

Five Quintessential Ways to Delight the Customers & Enhance Their Experience!

In eCommerce or any other industry, customer satisfaction is an essential aspect that should be taken care of without being disrupted. Since the eCommerce industry is growing immensely, competition is automatically higher than ever. As a seller, you have to think out of the box to satisfy your potential customers the most and run your business successfully. Customer satisfaction is the key to earning profits and establishing your online presence robustly.

Specifically, poor customer reviews can never let your business grow as per your expectations in the eCommerce business. On the other hand, a delightful customer experience can improve your sales and let your business flourish immensely. However, in this fast-paced eCommerce era, it is not an easy task to satisfy your customers in the first place. You have to make several changes and initiate some advanced technology to help you in the vital process. To fulfill the demands of your potential customers and meet their expectations, you can take the help of sales order management software such as eVanik. It can overall support your business in many terms and ultimately help in enhancing the customer experience. In this particular blog, we have mentioned some of the ultimate ways to delight your customers and enhance their shopping experience.

What are the Customer’s Expectations While Shopping Online

The dynamics of online shopping have changed since the pandemic. Nowadays, more customers rely on online shopping to buy specific items for themselves. There is nothing that they can not buy from an online store. From household products to electronics, everything is available online. The eCommerce industry is growing rapidly, and due to its powerful impact on customers, leading brands are also taking part in this race. Since every product and brand has its online presence, customers lookout for quality products and a more personalized shopping experience. According to a recent survey, more than 65% percent of customers want a customized or personalized online shopping experience. Let’s find ways that can help you in enhancing the customer experience.

Five Imperative Ways to Enhance Your Customer Experience

Adopt Real-Time Data

Believe it or not but accurate behavioral and transactional data is the infrastructure of any great eCommerce strategy. You can not understand your customers and their needs without timely and reliable insights. You need to offer them the products they most likely prefer to buy. It will help if you hit while the iron is hot by having your campaigns respond to customers’ behavior as they browse. You can change your products to feature items that customers may have viewed within that same session. It can help you be more targeted with what you show your customers and turn potential customers into valuable ones. To adopt real-time data, you can use any order management software available in the market.

Automate Your System

If you still believe in doing things manually, let me tell you that you won’t be able to delight your customers ever. In this techno-friendly world, every customer wants to get their orders quickly and without errors. Manual ways of processing an order involve human errors. These errors can lead you to upset your valuable customers, and errors can be related to invoices, shipping, payments, and inventory. Suppose a customer places an order not available in your stock, it will highly disappoint your customer. They can buy that product from any of your competitors and may not ever turn back to you again. That is why you need to automate your system. It will diminish the errors and fasten up the entire order fulfillment process. Multichannel order management software is the best option to automate your entire system.

Proceed with Personalization

As we have already mentioned above, customers want to have a personalized shopping experience these days. So it is vital to increase engagement with your customers to provide them with a more personalized experience. This element can impact overall customer satisfaction and works against the selling strategy of your competitors as well. To provide your customers with an extraordinary personalized experience, you can send them personal emails, and alerts and send them free items with their ordered products. Pampering them will not harm your business in any way but can help you grow your business. You should ensure that you create an intimate shopping journey for your customers so that they can remember you and may get back to you in the future.

Maintain Genuine Pricing

The price you choose for your product also plays an essential role in delighting your customers. It has always been an enduring topic among online shoppers. While shopping online, customers always compare the price of the same product with several eCommerce websites and sellers. They always want to purchase the products at a lower price. If the customer finds the same product at a lower price than yours, they will go for that. However, if you don’t want to change the prices of your products, you have to justify that in terms of quality and features. It is the only way to sell your products on your terms without dissatisfying them.

Fastest Shipping & Delivery

Shipping and delivery are crucial parts of eCommerce businesses. To delight your customers and enhance their shopping experience, you have to look forward to cutting down the shipping charges. It is a harsh reality that customers don’t want to spend a single penny apart from the cost of the product. However, customers want to get their products delivered to their doorstep as soon as possible. It can be the most challenging factor for you to be an eCommerce seller. To resolve this issue, you can tie up with the fastest delivery service, in this way you will be able to satisfy your customers. If you sell your products on Amazon, you can take the FBA service to accelerate the shipping and delivery.

Conclusion

There are so many critical elements that can affect customer satisfaction in the eCommerce industry. To delight your customers and earn targeted profits, you must prioritize your business to provide your valued customer with the best shopping experience ever. Always remember that a happy customer is a key to generating revenue. However, sometimes you may not be able to fulfill all the demands of your customers. To tackle that scenario, you can subscribe to several eCommerce management software that can help you with providing the best customer satisfaction. It can help you manage your orders and inventories and provide you with the features of payment reconciliation, shipping reconciliation, and returns. Returns are also an essential part of the business that can help you enhance your customer satisfaction. So what are you waiting for? Go ahead and do the needful to enhance your customers’ experience.

Why Do You Require Accounting Software for eCommerce Business!

Why Do You Require Accounting Software for eCommerce Business!

While dealing in the eCommerce industry, you need to take care of your finances and manage your accounts successfully. Always keep in mind that you end up selling products online to earn some profits, and to keep that profit on track, you need effective accounting software for your eCommerce business. Keeping up on the books can be time-consuming and exhausting without dedicated eComm accounting software. If you are selling your products all over India, you have to track the taxes for every state, and it can be a full-time job by itself.

Mistakes and errors in accounting and taxes can negatively affect your business. If you think you can earn profits after skipping this step, let me tell you that you’re living in denial. There is no shortcut to generating revenue by skipping the accounting process. You have to go through this if you associate with any online or offline business. To maintain the perfect accuracy in accounts, you need to speed up your business’s accounting system. In this particular blog, we have mentioned the requirement of accounting software for an eCommerce business.

Significance of Accounting Software for eCommerce Business

The traditional way of doing the accounting part increases the chance of significant errors. That is why you need to take the help of integrated accounting software, as it is the only solution to all the manual accounting and financial issues of an eCommerce business. This industry is emerging rapidly. That’s why you need to be as quick and accurate as possible. Accounting software such as eVanik OWS takes over all the responsibilities right from reconciling payments and tally integration. Apart from that, it also provides the solution for inventory management, omnichannel order processing, and so on.

The Clarity in Financial Report

To have clarity on finances and visualize the bookkeeping, you need to have a chart or graphs. Accounting software for eCommerce businesses provides you the clarity to understand your business’s financial statements in real time. With a single click, you can get insights about all the individual orders and other expenses. This type of accounting clarity lets you consider your finances at any second rather than consulting with multiple accountants or waiting until the end of the month. It can help you learn essential information about your customers’ spending habits.

Hassle-Free Integration

Most eCommerce sellers use tally to manage their accounting part. Accounting software such as eVanik easily gets integrated with your tally prime and makes managing your accounts much more effortless. It provides you with a matching tool where you can match your sales tax report with the data integrated into tally prime. While using the accounting software, it won’t require you to install any third-party module in your tally prime because it is already integrated with tally prime through API. Apart from that, it minimizes the requirement of downloading or uploading any excel CSV (comma-separated values) files from various eCommerce marketplace seller panels.

Accuracy in Bookkeeping

It doesn’t matter how good you or your team are at doing the maths manually in the eCommerce business. We are human, and humans are prone to error compared to computers. You have to understand that integrated payment processing is more accurate in any individual transaction. To maintain accuracy in bookkeeping, you need to take advantage of any accounting software. It can also screen the errors across informational categories to maintain overall accuracy. To maintain the cash flow and grow your business, you must provide accurate bills to your customer on time. The best accounting software lets you automate the invoicing as well. You can also send follow-up reminders, create recurring invoices, and accept digital payments directly from the invoices.

Integration with eCommerce Platforms

If you sell products on various eCommerce platforms, you require accounting software for eCommerce businesses that integrates easily with multiple eCommerce channels. Entering every transaction and other expenses manually includes significant errors, which is time-consuming. However, the software integrates smoothly with various eCommerce channels to provide accurate financial information and data. The software that integrates with your banking system is something that all businesses find convenient for themselves. If you are dealing in the eCommerce business and selling products on various platforms, compelling accounting software with an integration feature is something crucial you should look for.

Three Tremendous Types of Accounting Software

Cloud-Based Accounting Software

This type of software totally relies on the cloud to keep all of your financial data in one place and provide you access to operate it from your computer and smartphones as well. Undoubtedly, it is convenient to access, but on the other hand, it does open up your data to potential hacking on the cloud. So, while choosing such software, you will have to check out the security they provide.

Cloud and Desktop-Based Software

This kind of software allows you to keep some information on the cloud and other essential information on your desktop. It can be much beneficial when you want to have some reports accessible online, but you don’t automatically want all of your business’s financial data on the cloud.

Desktop-Based Software

Desktop-based accounting software keeps all of your data rigidly on the desktop. Until or unless you export it and share it in some other way, you will not be able to access it on any available cloud networks. If you don’t want to take any risks while having your information hacked on a cloud, it will be an efficient and secure choice.

Conclusion

If you want to manage your online business’s finance efficiently, you must use accounting software for an eCommerce business. It will provide you with an instant overview of your profits and expenses, which ultimately helps you plan and fix a budget for your business. Besides this, accounting software allows you to analyze your financial data. This can make you streamline the whole eCommerce process, manage the inventory and develop intelligent pricing strategies. All of it can help you to stay competitive in the market. So, if you are convinced that you should use accounting software for your online business, why not consider the eVanik OWS. It provides you with all the essential services required for your online business. It provides you with the excellent feature of tally prime integration, Zoho books integration, Aligns books integration, and Quick books integration. Apart from accounting, it helps manage the inventory and provides the payment, shipping, and returns reconciliation benefits.

Follow These Key Steps to Improve Your Order Fulfillment Process!

Follow These Essential Steps to Improve Your Order Fulfillment Process!

To establish your online eCommerce business successfully, there are several steps you need to follow. The order fulfillment process is one of the essential steps of an online business. It applies to every business model, whether it is business-to-business or business-to-consumer. The primary agenda of this enormous industry is to fulfill your customers' orders in any circumstances. Omitting this crucial step can put your business at risk and diminish your reputation in the marketplace.

If you are also facing several issues related to this process, this blog is for you. Here you will get to know how to improve your order fulfillment process. Apart from this, we have mentioned some ideal ways to identify the best smart solution for the eCommerce order fulfillment process. Along with including the several steps to improve the fulfillment process, you can also take the help of some software that can smartly help you with this process and never let you lose a single customer. So what are we waiting for? Let's dig in and find out the best solutions for this vital process.

Imperative Steps to Improve the Order Fulfillment Process

You can not sustain in this business for a longer time if you don't have any strategy and a solid plan to fulfill the order requirement of the customers. It's crucial how an order ends up at your customer's doorstep. All are connected with the entire order fulfillment process, from inventory to choose the packaging and shipping method. According to recent research, 40% of customers never purchase from a seller again if they experience a poor delivery service. The delivery may get delayed due to the failure at other essential steps of this process. Let's find out what steps you can take to improve the order fulfillment process.

Automate the Entire Process

Nowadays, automation is the apex of an effective and reliable order fulfillment process. It is one of the smart solutions for the eCommerce order fulfillment process that can help you sustain your online business for a longer time. Unfortunately, sellers are still manually executing this process in this techno-friendly world. As a result, they experience the hassle related to order fulfillment; they spend much time on the same repetitive tasks. It impacts customer satisfaction, their market image, and overall financial performance. However, automation allows you to input all the essential informative data at one time. You can integrate with any order fulfillment software such as eVanik to automate the whole process. It works as a multichannel order management software that can help you process multiple orders from various eCommerce platforms. It reduces the risk of human errors, minimizes operational expenses, and escalates sales opportunities simultaneously.

Understand the Cycle of Order Fulfillment

While performing the order fulfillment process, you must prioritize the cycle of this process. If you do so, it will provide you with compelling insights into this process. You must understand how the entire cycle of order fulfillment works. Remember that the smooth fulfillment process impacts the rate of customer satisfaction and ultimately affects your overall annual revenue. The order fulfillment cycle starts when a customer places an order. As a seller, you need to check the inventory and then execute the packing and shipping process. In this entire process, your focus should be on ensuring that the time of your fulfillment cycle is as low as possible. The less time you will take to process an order, the more it will increase your customer satisfaction rate.

Organize your Inventory

Before moving towards fulfilling your customers' orders, you need to manage your inventory, especially if you are dealing with multiple eCommerce platforms. As a seller, you need to have full control on your inventory. This is the only way you will be able to fulfill the demand of your customers. To organize your inventory in one place, you can take the help of multiple order management software. It will organize your inventory for multiple channels in one place and save you from getting into an out-of-stock situation. It will keep you updated with your inventory's available and unavailable products. It will never leave you dissatisfied with your valuable customers. The elegant way of organizing your inventory is by taking the help of any advanced software. It ultimately reduces the time it takes to process the orders.

Attractive Return Policy

The eCommerce industry is cursed by the returns, and you absolutely can't do anything about it rather than providing attractive return policies to your customers. The order fulfilment process doesn't just end with the delivery of the specific product, but it may get stretched if the customer raises an issue of return. The essence of a successful order fulfilment process is a happy customer with the order they received from you and their positive review. To attain this, every time, you need to provide them with an attractive return policy, which should allow you to process the returns and raise the refunds as well. These days customers always look for the return policies before placing an order. Nobody wants to place an order and get disappointed later blindly. To complete the purchasing process, you must attract them with an adequate return policy.

There are primarily three types of order fulfilment processes; Third-party order fulfilment, dropshipping, and merchant order fulfilment. You can choose any of these types as per the nature and requirements of your eCommerce business. Now let's find out how you can choose an effective order fulfilment software.

Criteria to Select a Smart Solution for Order Fulfilment Process

The market overlaps with the smart solution provider for the order fulfilment process. All you need to do is to check out if the software contains the following criteria or not.

  • First of all, see whether the solution fulfils your requirements or not.
  • It should have the integration technology to integrate with your system quickly.
  • It must have the technology to provide you with the complete visibility of the order fulfilment process.
  • The smart software for the eCommerce order fulfillment process must have the feature of managing multiple orders from various platforms.

    Multichannel order management software like eVanik fulfills all these criteria and provides you with the best service in the market.

Conclusion

The order fulfillment process is an elementary part of the eCommerce business. It leads you towards an engaging customer experience and ultimately increases the customer base along with the profits. By following the above improvement steps, you can also enhance the fulfillment process. It encourages your chance to be fast and synergic in the evolving eCommerce industry. To make this process hassle-free, you can also take the help of some advanced software in the market. It ensures the success of this process and adds more value to your business.